Pujam helps families book Hindu priests, puja kits and catering for their ceremonies. Pujam is operated by [Pujam's operating company, LLC](“Pujam”, “we”, “us”). This policy explains what we collect, why, who we share it with, and the choices you have.
What we collect
- Account details: your name, email address and password (stored securely by our database provider; we never see your password).
- Contact details: your mobile number, city, state and ZIP code, and whether you've agreed to receive text messages.
- Booking details: the ceremony, date, time, event address, number of guests, any special requests, and any puja kit or catering you add.
- Priest and caterer profiles: bio, tradition, languages, location, services, prices, availability and photos you upload.
- Payments: card payments are processed by Stripe. We receive confirmation of payment and refunds, but never your full card number. Priests and caterers give their identity and bank details directly to Stripe to receive payouts.
- Notifications: if you turn on app notifications, a device address used to deliver them.
- Basic technical data: standard server logs (such as IP address and browser type) used to keep the service running and secure.
How we use it
- To create and manage bookings, and to take payments and issue refunds.
- To let the priest or caterer you book know the details they need to serve you.
- To send booking notifications by app, email and, if you opt in, text message.
- To provide support, prevent fraud, and meet legal obligations.
Text messages
Pujam booking alerts are sent only to people who tick the “Text me booking updates” box when signing up, booking, or on their Account page. Messages cover booking confirmations, new bookings, cancellations, schedule changes and reminders. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of any purchase.
We do not sell, rent or share your mobile number or text-message consent with third parties or affiliates for their marketing or promotional purposes. Opt-in data and consent are shared only with the service provider that delivers our messages (Twilio), solely to send them.
To stop texts, reply STOP to any message or untick the box on your Account page. Reply HELP for help, or email support@pujam.app.
Who we share it with
- The priest or caterer you book sees your name, phone number, event address, date, time, guest count and special requests. Families see a priest's or caterer's public profile.
- Service providers that run Pujam for us: Supabase (database and sign-in), Vercel (website hosting), Stripe (payments and payouts), Twilio (text messages and email), and Apple and Google (delivering app notifications). They may use your information only to provide their service to us.
- Legal requirements: when required by law, or to protect the safety and rights of our users.
We do not sell your personal information.
How long we keep it
We keep your account information while your account is open. We keep booking and payment records as long as needed for tax, accounting and dispute purposes, then delete or anonymize them.
Your choices
- Update your name, phone number and text preferences on your Account page.
- Turn app notifications on or off from your bookings or dashboard page.
- To get a copy of your data or delete your account, email support@pujam.app.
Children
Pujam is for adults. We don't knowingly collect information from anyone under 18.
Security
We use encrypted connections, access controls that limit each person to their own data, and trusted providers for payments. No system is perfectly secure, so please keep your password private.
Changes and contact
If we change this policy, we'll update the date above and, for significant changes, let you know by email. Questions: support@pujam.app.